1. Accepted Payment Methods
We accept the following secure payment options:
✅ Credit/Debit Cards: Visa, Mastercard, Maestro
✅ Digital Wallets: PayPal, Apple Pay
✅ Bank Transfers (B2B orders only – contact us)
Note: We do not accept cash, checks, or cryptocurrency.
2. Payment Security
- All payments are processed through PCI-DSS compliant gateways (Stripe/PayPal).
- We never store your full card details on our servers.
- Transactions are encrypted via SSL technology.
3. When You’ll Be Charged
- Your payment method is authorized at checkout (for card payments).
- The full amount is captured when your order ships.
4. Currency & Pricing
- All prices are in GBP (£) and include VAT (where applicable).
- International cards may incur conversion fees (set by your bank).
5. Failed Payments
If your payment fails:
- You’ll see an error message at checkout
- We’ll notify you via email
- Your order won’t be processed until payment succeeds
Try these fixes:
- Update card details
- Contact your bank for authorization
- Use an alternate payment method
6. Refunds
- Processed within 3-5 business days to your original payment method.
- May take 5-10 business days to appear in your account (varies by bank).
7. Fraud Prevention
We reserve the right to:
- Cancel suspicious orders
- Request ID verification for high-value transactions
- Limit purchase quantities
8. Business Orders
For wholesale/bulk purchases:
- Contact us at kiddykickshop@gmail.com
- Bank transfer/invoice payments available
9. Contact Us
For payment issues:
📧 Email: kiddykickshop@gmail.com
📞 Phone: +44 7570 860337
⏰ Hours: Mon-Fri, 9AM-5PM GMT
Why This Works for Your Business:
- Builds Trust – Clearly explains security measures
- Reduces Support Queries – Covers common payment FAQs
- Protects You – Fraud prevention clause included
- Scalable – Accommodates future B2B sales